CryptoLeo Privacy Policy

We at CryptoLeo are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use the CryptoLeo casino login, download our CryptoLeo app, or otherwise interact with our gaming and sportsbook services. By registering an account with CryptoLeo casino, you consent to the practices described in this policy. If you do not agree with any part of this document, we recommend that you refrain from using our services.

Who We Are

CryptoLeo is owned and operated by Uno Digital Media B.V., registered in Curaçao under registration number 157147, with its registered address at Schottegatweg Oost 10, Unit 1-9, Bon Bini Business Center, Willemstad. We operate under a licence issued by the Curaçao Gaming Authority, licence No. OGL/2024/1267/0760. Our payment processing partners include UDM Processing Services Ltd (Cyprus, reg. HE 435747) and Optivion Systems Ltd (Cyprus, reg. HE 471931), who assist us in handling deposits and withdrawals securely.

Information We Collect

When you create an account, request a CryptoLeo bonus, or use our services, we collect several categories of personal data necessary to provide our crypto casino and sportsbook offerings.

• We collect your registration details, including your name, email address, date of birth, and country of residence.
• We gather verification documents required for identity checks and anti-fraud purposes, such as proof of address or ID.
• We record your transaction history, including deposits, withdrawals, and any cryptocurrency wallet addresses used with CryptoLeo casino.
• We track your gameplay activity, including slot sessions, live casino visits, sportsbook bets, and bonus usage such as free spins or promo code redemptions.
• We collect technical data such as your IP address, device type, browser information, and login timestamps whenever you access CryptoLeo casino login.
• We may store your communication history with our customer support team, including live chat transcripts and emails sent to support@cryptoleo.com or contact@cryptoleo.com.

How We Use Your Information

We use the information we collect to operate, maintain, and improve our platform. Our purposes include verifying your identity, processing payments, preventing fraud, and ensuring compliance with our licensing obligations under the Curaçao Gaming Authority. We also use your data to personalize your experience, including tailoring promotions such as the CryptoLeo welcome package, VIP rewards, and loyalty rank benefits. Additionally, we may use your contact details to send you updates about new CryptoLeo promotions, tournaments, or changes to our terms.

• We process your data to manage your account and facilitate transactions.
• We use your activity data to detect suspicious behavior and protect against fraud or money laundering.
• We analyze gameplay patterns to improve our game selection and the CryptoLeo casino app experience.
• We may contact you regarding responsible gambling tools if we notice patterns of concern.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website and within the CryptoLeo app. Cookies help us remember your preferences, keep you logged in, and analyze traffic patterns across our platform. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site, including automatic CryptoLeo casino login functionality.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us deliver our services, including:

• Our payment processing agents, UDM Processing Services Ltd and Optivion Systems Ltd, to facilitate deposits and withdrawals.
• Game providers such as BGaming, NetEnt, Microgaming, Evolution, and other studios featured on our platform, solely to enable gameplay and verify results.
• Regulatory authorities, including the Curaçao Gaming Authority, when required by law or licensing obligations.
• Fraud prevention and identity verification services to confirm your eligibility to play.
• Marketing partners, only where you have opted in to receive promotional communications about CryptoLeo bonus codes and offers.

Data Security

We take data protection seriously and implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption technologies to secure sensitive data, including financial transactions made through crypto wallets or card payments. While we strive to protect your information, no method of transmission over the internet is completely secure, and we encourage you to use strong F&Ua3ngF8b_jQMyts and enable available security features on your account.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and anti-money laundering obligations. Typically, we retain account and transaction records for a minimum period required under Curaçao gaming regulations, even after you close your CryptoLeo account, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and will respond to reasonable requests in a timely manner.

• You have the right to request access to the personal data we hold about you.
• You may request correction of any inaccurate or incomplete information in your profile.
• You can request deletion of your data, subject to our legal retention obligations.
• You may withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with a relevant data protection authority if you believe we have mishandled your information.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including but not limited to the United States, United Kingdom, France, Netherlands, Spain, Australia, and several other jurisdictions listed in our Terms and Conditions. If we determine that you are accessing CryptoLeo casino from a restricted territory, we reserve the right to suspend your account and process any applicable data handling in accordance with our compliance obligations.

International Data Transfers

As we operate internationally and work with payment agents based in Cyprus, your data may be transferred and processed outside of your country of residence. We take appropriate steps to ensure that any international transfer of your data is conducted in compliance with applicable data protection standards.

Children's Privacy

Our services are strictly intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically. Continued use of CryptoLeo casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out to our support team via live chat, available 24/7, or by emailing us at support@cryptoleo.com or contact@cryptoleo.com. We are here to assist you with any privacy-related concerns regarding your use of CryptoLeo casino, our sportsbook, or the CryptoLeo app.